Shipping policy

At LENORAGO, we are committed to delivering your order quickly and safely.

Processing Time

Orders are typically processed within 3–8 business days after payment is confirmed.

Once your order has been processed, you will receive a confirmation email with tracking information when available.

Shipping Time

Most orders are delivered within: 3–8 business days within Canada
* Delivery times may vary depending on location, holidays, weather conditions, or carrier delays

Some items may ship separately depending on availability.

Shipping Fees

We currently offer:

* Free shipping on selected orders and promotions
* Shipping fees (if applicable) will be displayed at checkout before payment

Order Tracking

Once your order ships, you may receive a tracking number via email so you can monitor your delivery status.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. LENORAGO is not responsible for delays or lost packages caused by incorrect shipping information provided by customers.

Delayed or Lost Packages

While we work hard to ensure timely delivery, shipping delays may occasionally occur due to courier issues beyond our control.

If your package appears lost or delayed, please contact us and we will do our best to assist you.

Contact Us

For shipping questions or concerns, please contact us at:

info.lenorago@gmail.com